Reviews

  • Kelly was excellent from the very beginning, explaining, doing what he said he would do. Dealing with whatever issue came up. His workers were hard working, always on time and cleaned up each day. Very professional team.
    Kathy L.
    Rockwall, TX
  • Professional, polite, patient.....THANK YOU FOR REFERRING.
    S.P.
    Arlington, TX
  • 2/27/2020

    I found Universal through several searches for an elevator company. Kelly met with us immediately after making contact with the company. We wanted to install an elevator and the perfect location for this would require some modifications including removal of a stairwell and building out a storage area on the first and second floors. I gave Kelly our budget and he handled the entire process from start to finish. The project was completed on time and on budget. I will highly recommend this company/Kelly for your elevator needs. He was great to work with and kept us informed along the way.

    Thank you! Rose M.

    3/27/2021
    Gosh! It has been a year since we have been in our new home. Our best investment was the elevator, Just wanted to thank you! Hope all is well. Take care.

    Rose M.
    Rose M.
    Plano, TX
  • They did a great job and I am very happy with the work.
    Phillip P.